It's about a proactive preventative approach to IT systems management
This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience.
Best practices for tasks such as:
- Spyware and Virus Protection
- Security Patch Management
- Event Log Monitoring
- Backup and Disaster Recovery
- Server & Desktop Maintenance
- Application Maintenance
- IT Infrastructure Reporting
- Web Content Filtering
- User Policy Enforcement
Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.
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Global Network Support provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. Global Network Support uses advanced processes, tools and methodologies, to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.
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About Us
Global Network Support was founded in 2004 by a group of independent IT consultants that wanted to transform their business. IT for small to medium organizations has traditionally been provided by technically apt staff members, miscellaneous product vendors, and individual computer consultants. The industry has changed dramatically since then. IT management has made leaps and bounds in the corporate world, while smaller businesses had largely been left behind. With the advent of the "Managed Services" model, companies like Global Network Support can now provide corporate-level IT management tools and consequent benefits to customers of any size. What We DoOur goal is to provide best-in-class customer service and technical support to our customers. We take pride in the work we do, and it shows. When you sign on with Global Network Support, you're assigned an Account Manager that will be your main point of contact to our organization. If you contact us during business hours, we answer our emails and phones as a matter of policy (we'll generally answer after hours too, if you're nice). We also keep comprehensive notes on your organization, so regardless of who you speak with, we can help.
Mission StatementJust kidding. You really should contact us though.
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